Instructions for cancellation & Cancellation form

Consumers are entitled to a right of withdrawal in accordance with the following conditions, whereby consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed activities:

A. Cancellation policy

Right to cancel


You have the right to withdraw from this contract within fourteen days without the need to state any reason.

The revocation period is XNUMX days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (PVundSO GmbH & Co. KG, Unter dem Park 14, 31008 Elze, Germany, Tel.: +49 5121 8738140, Email: kontakt@pvundso.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us or to PVundSO GmbH & Co.KG, Rex-Brauns-Str. 12a, 31139 Hildesheim, Germany, without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

We will bear the costs of returning goods that, due to their nature, can normally be returned to us by post if you are returning the goods from Germany; otherwise, you will bear the direct costs of the return.

For goods that, due to their nature, cannot normally be returned to us by mail (freight forwarding goods), you will bear the direct costs of the return shipment. These costs are estimated as follows:

– a maximum of approximately 89 euros for returns from Germany
– a maximum of approximately 139 euros for returns from Austria
– a maximum of approximately 139 euros for returns from the Netherlands

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature termination of the right of revocation

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Affiliated / funded businesses

If you finance this contract through a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is especially to be assumed if we are your lender or if your lender uses it to finance our participation. If the loan has already been received by us when the revocation comes into effect or upon the return of the goods, your lender enters into our rights and obligations under the contract financed in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the present contract deals with the acquisition of financial instruments (eg securities, foreign exchange or derivatives). If you want to avoid a contractual commitment as much as possible, you make use of your right of withdrawal and also revoke the loan agreement, if you also have a right of withdrawal.

General information

1) Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components back to us. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.
2) Please do not return the goods to us freight collect.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Cancellation form

If you want to revoke the contract, please fill out this form and send it back.

An

PVundSO GmbH & Co. KG
Under the Park 14
31008 Elze
Germany

Email: kontakt@pvundso.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer (s)

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Address of the consumer (s)

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Signature of the consumer (s) (only in the case of a communication on paper)

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Date

(*) Delete as appropriate